Job Description

Who We Are:

St. Louis South Oral Surgery provides comprehensive oral and maxillofacial surgery services for adults and children in a supportive, patient-focused environment. Our team uses advanced technology and meticulous documentation to ensure high-quality, personalized care and maximize insurance reimbursement for every patient.

Do You Find Fulfillment In:

• Helping patients understand their financial options and insurance benefits.
• Collaborating closely with surgeons, clinical staff, and administrative team members.
• Learning new billing and coding systems, insurance policies, and compliance standards.
• Tackling complex billing situations with confidence and persistence.
• Maintaining exceptional accuracy and organization—even when managing multiple accounts.
• Taking initiative and ownership of your work, ensuring nothing falls through the cracks.
• Communicating clearly and compassionately with patients, payers, and teammates.

Primary Responsibilities:

• Insurance Verification & Authorization: Verify benefits, obtain pre-authorizations, and explain coverage to patients before treatment.
• Claims Management: Submit, monitor, and follow up on insurance claims and appeals for oral surgery, anesthesia, and office procedures.
• Patient Billing: Generate accurate statements, collect balances, answer billing questions, and assist patients in understanding charges and payment options.
• Documentation: Ensure thorough, compliant documentation of clinical procedures and correspondence with payers.
• Revenue Cycle Support: Work with surgeons and coders to maximize reimbursement and minimize denials or delays.
• Problem-Solving: Investigate and resolve discrepancies, denials, and patient account issues in a timely, professional manner.
• Compliance: Stay current with HIPAA, insurance, and regulatory requirements related to billing.

Education:

• High school diploma or equivalent (Required).
• Additional coursework or certification in medical/dental billing or coding (Preferred).

Experience:

• 1 year in a medical, dental, or oral surgery billing or front office role (Preferred).
• Familiarity with dental/medical insurance plans, benefit verification, coding (CPT/CDT/ICD-10), and EMR systems (Preferred).

Other Details:

• Competitive salary , negotiable based on experience.
• Job Type: Full-time.
• Locations:
  • 9911 Kennerly Rd, Ste E, St. Louis, MO 63128.
  • 1155 E Gannon Dr, Festus, MO 63028.
  • 456 N New Ballas Rd, Suite 249, Creve Coeur, MO 63141.

Join a team that values accuracy, collaboration, and making a difference in the patient experience every day!

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