Job Description

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at  

Location: USA - VIRTUAL - US New York 

Division: Group 
Job Posting Title: Business Change Manager 
Time Type: Full Time

Manage the business part of EDI implementation for Global Accounts.

Define and Improve our integration services (EDI and API) to match customer requirement.

Act as Business Implementation Manager for Global Accounts:

• Manages the technical implementation in the business.​
• Together with Sales and the “ONE IT” engages with the (potential) client as the responsible person to onboard the client in DSV.​
• Sign off the proposed Business Requirement Document to initiate integrations, and align the scope with the customer.
• Together with the ONE IT aligns the planning (high level and detailed) with Operations, Customer, the Customer Integration Office and EI.​
• Ensures that the User Acceptance Tests scenarios are created & executed accordingly.
• Ensures that all local stakeholders are aligned. & committed to the projects.​
• Ensures that all local contributors have committed to the plan and are delivering on time and on quality.​
• Acts as the first point of contact for Operations after the Business Go live, Troubleshooting, Advising – during Hypercare period.

Close cooperation with Group Integration office (CINTO), in establishing/maintaining current & future work process/protocols for BIMs globally.

Analyze any current EDI+ and special setups and see how we can convert more to standard or make our standard fit more requests.

Understand our EDI & API services and guide customers/sales towards API First.

API – take the lead in educating sales staff to sell API over EDI and take input from our customers to use for improving our API product.

Assist in migrating customers from legacy platforms, onto future corporate platforms.

***FRAUD ALERT***: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address.  If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com .

For this position, the expected base pay is: $75,000 - $106,000 / Annual.  Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at  hr@us.dsv.com . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit  dsv.com and follow us on LinkedIn and Facebook .

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