Job Description

We are looking for an office manager that is energetic and neat in appearance , friendly , self motivated . As a office manger you will lead by example and coach team to provide exceptional patient experiences.

· Maintain focus on a productive schedule that supports dentists and hygienists as they deliver high quality patient care and exceptional experiences.

· Work within budget guidelines to maintain supported office profitability.

· Manage accounts receivables including timely and accurate insurance claim processing and patient billing.

· Assist patients with applying for credit and other financial assistance.

· Coordinate daily team huddles, weekly team meetings and quarterly practice business meetings.

· Provide ongoing feedback, training and annual performance & salary reviews for team members within the practice.

· Serve as the point person for office management

· Verify practice invoices

· Clinical and non-clinical supplies ordering

· Schedule team members to ensure adequate shift coverage and facilitate requests for time off.

· Maintain protocols and guidelines as they relate to patient privacy (HIPAA) and team member safety (OSHA).

· Assist in the interviewing, on-boarding and training of new hires. duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

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