Desktop Support Specialist Job at Yochana, Salt Lake City, UT

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  • Yochana
  • Salt Lake City, UT

Job Description

On-Site Support: Respond to client queries and provide on-site technical assistance.

Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware.

Troubleshooting: Diagnose and resolve hardware and software issues.

Installation and Configuration: Set up new hardware, software, and operating systems.

Training and Assistance: Provide training and technical support to end-users.

Documentation: Maintain records of issues and solutions in a ticketing system.

Collaboration: Work with other IT professionals to ensure seamless support.

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