Genesys Developer Job at Kanak Elite Services Inc, Charlotte, NC

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  • Kanak Elite Services Inc
  • Charlotte, NC

Job Description

Hello There,

My name is Himanshu Sharma , and I serve as the Recruitment Lead at Kanak-IT INC. I am reaching out to share an excellent career opportunity for the role of Genesys Developer with our esteemed client. If you are interested then please share your updated resume at Himanshu01@kanakits.com .

Job Description

Position : Genesys Developer

Location : Addison, Texas & Charlotte, NC (Hybrid)

Duration : Long term contract



Required Skills:

  • 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud;
  • Configure and troubleshoot Genesys software and hardware components
  • Integrate Genesys with Third-party applications and Systems
  • Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and Reporting
  • Working experience on Major Genesys and NICE platform upgrades
  • Utilize Genesys cloud APIs,SDKs and tools to build integrations and extensions
  • Experience with Genesys products (PureCloud, PureEngage,PureConnect)
  • Experience with call recording platforms (NICE, Genesys IR)
  • Experience with Genesys Cloud APIs,SDKs and development tools
  • Knowledge on Genesys Cloud security features
  • Proficiency with programming languages (Java,Python,JavaScript)
  • Excellent problem solving skills
  • Strong and confident knowledge in Contact Center network topology
  • Coordinate with other tech partners like Avaya, network partners and product vendors
  • Knowledge in Siebel CRM Application Integration
  • Familiar with Agile methodologies and related process.
  • Ability to arrange and write Design Documents.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.

Job Tags

Work experience placement, Long term contract,

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