Lead / Senior UX Researcher Job at IMR Soft Llc, Irving, TX

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  • IMR Soft Llc
  • Irving, TX

Job Description

Lead / Senior UX Researcher

Irving, TX

Long term contract

We're hiring a Lead / Senior UX Researcher to join the team. In this role, you'll lead experience research initiatives that shape the design of customer-facing and internal digital products. You'll collaborate with cross-functional teams to uncover user needs, influence product direction, and deliver insights that drive innovation.

What You'll Do

Lead end-to-end UX research using qualitative and quantitative methods

Translate complex findings into clear, actionable insights

Collaborate with product, design, and engineering to shape roadmaps

Facilitate workshops and apply service design principles

Present research to stakeholders at all levels with clarity and impact

What We're Looking For

7+ years of UX research experience (B2C and/or B2B), with 3+ years in a senior

or lead role

Strong command of mixed-method research, in-person/remote research, in-

depth-interview/focus group facilitation, survey design, and statistical analysis

Proficiency in a variety of design and research tools, including online research

communities, online surveys, remote research platforms, digital whiteboarding,

video editing, and knowledge repository platforms.

Excellent communication, storytelling, and stakeholder management skills

Bachelor's in HCI, Psychology, Social Sciences, or related field (Master's or PhD a

plus)

Experience with personas, journey maps, service design and workshop

facilitation

Self-starter, able to take minimal direction and expand based on stakeholder

needs

Evidence of continuous learning, inquisitive mindset

Client-service mentality with a desire to build consensus and overcome

objections

Bonus Points

Experience in retail, e-commerce, or convenience tech

Experience in business administration, strategy, and/or marketing

Experience as a visual designer, illustrator, storyboarder, or animator

Consulting background or work with external research vendors

Portfolio or case studies that showcase your experience, skills, and impact

Job Tags

Contract work, Remote job,

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