Job Description

Sales & Design Specialist

Bring your years of professional interior design and/or luxury retail experience to a brand that’s expanding nationally. Combine your love of home décor and luxury products with your selling skills in an inclusive team environment.

Company Overview

Since 1976, Harbour has been synonymous with luxury outdoor furniture. Born in Australia and now based in the US, we’re a global leader in luxury outdoor design.

About this Opportunity:

Harbour Outdoor is the perfect opportunity to start or grow your career in the interior design industry. Our Sales & Design Specialists receive exposure to varying aspects of sales, operations, inventory management, interior design, and retail visuals. To succeed in this role, you must provide exceptional customer service, be a team player, build relationships, and support your colleagues in all facets of the business.

What you’ll do:

You’ll have opportunities to:

• Assist customers with sales and post-sale follow-up, including processing ESD requests, placing orders, resolving delivery issues.
• Ability to influence customers in order to achieve sales goals.
• Co-manage and run the day-to-day operations of the Showroom with your co workers.
• Actively engage with new & existing customers and create a clientele that you regularly reach out to.
• Identify outreach opportunities, including marketing to local interior designers, architects, realtors and developers.
• Aquire new Trade & Enduser clients through local outreach.
• Work with showroom team to maintain showroom appearance and comply with visual merchandising standards.
• Maintain and assist in ordering inventory for all Showroom marketing collateral, office supplies, swatch samples, update vendor and pricing information, and escalating any facilities issues.
• Attend Showroom meetings, product training, and utilize the Harbour website and catalog to increase product and design knowledge.
• Demonstrate excellent verbal and written communication skills when responding to our clients via phone & email around specific inquiries, client issues, promotions, and Showroom events.

Qualifications

• Five+ years of experience in home furnishings, design, or luxury retail
• Self-starter, quick learner, team player
• Proficiency with Mac OS, Gmail, and web navigation.
• Must be able to lift up to 35 pounds and regularly move items.
• Flexible to meet showroom scheduling requirements.
• Ability to stay organized with strong time management skills.
• Deliver industry leading service which 'surprises and delights’ your customers throughout the ordering process and beyond.

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