ServiceNow CMDB Developer Job at HireByte, Massachusetts

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  • HireByte
  • Massachusetts

Job Description

Westford, MA onsite 3 days/week (tues/wed/thurs)- locals only

Exp level: 14+ years

F2F interview required

We are seeking a skilled and experienced ServiceNow CMDB Developer to join our dynamic collaboration team. The ideal candidate will have a strong background in developing and implementing ServiceNow CMDB and possess a comprehensive understanding of other ServiceNow modules such as ITAM, ITSM, and ITBM.

Key Responsibilities:

  • Architect and implement ITAM solutions using industry best practices.
  • Independently develop and manage Service Asset & Configuration Management.
  • Design and implement ServiceNow CMDB solutions that maintain data integrity and support ITSM processes.
  • Manage integrations for assets, vulnerability management, and discovery with other systems.
  • Implement CMDB with a focus on CSDM, HAM, and SAM, along with creating new Service Catalog Items in ServiceNow (with workflows).
  • Optimize procedures for updating CI data, including the use of automated processes and discovery tools.
  • Maintain current ServiceNow Discovery configuration and administer changes to schedules as needed.
  • Use JavaScript as necessary to author business rules, control form behavior, and create/modify existing workflow activities
  • Implement ServiceNow Discovery, Service Mapping, Event Management, and Orchestration use cases.
  • Develop and maintain technical documentation, including design specifications, test plans, and user guides.
  • Conduct system testing, troubleshooting, and debugging to ensure optimal performance.
  • Provide technical support and training to end-users and stakeholders.
  • Stay current with ServiceNow updates, best practices, and industry trends.
  • Attention to detail and ability to manage multiple task

Desirable Experience

  • Experience with CSM, ITAM, and ITOM.
  • Excellent knowledge of ServiceNow best practices and latest features.
  • ServiceNow Certified System Administrator (CSA)
  • Knowledge of ITIL processes

Professional

  • Minimum of 3 - 5 years of experience with ServiceNow.
  • Minimum of 5+ years of experience in the IT industry.

Educational Qualifications:

  • Bachelor's degree in computer science, Information Technology, or related field.
  • Proficiency in JavaScript, HTML, CSS, and other web technologies.
  • Experience with ServiceNow integration (REST, SOAP, APIs) and data migration.
  • Strong problem-solving skills and attention to detail.
  • Good communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Job Tags

Local area, 3 days per week,

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