Support Specialist Job at Porch Light Health, Albuquerque, NM

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  • Porch Light Health
  • Albuquerque, NM

Job Description

Job Summary

Porch Light Health is a local leader in outpatient treatment of Opioid Use Disorders and other addictive disorders. We foster a family environment where patients are treated with compassion and honesty. We believe that addiction is a chronic relapsing brain disease. Our staff is passionate about helping other people. We offer Medication Assisted Treatment and behavioral health services. We believe there is life beyond addiction and strive to help our patients discover their purpose and community in a healthy environment. We are looking for people who are willing to work in a fast paced medical environment.

This position is an opportunity to utilize and leverage lived experience as a tool to help those suffering from substance use disorders. This is a dynamic role in which the Peer Support Specialist (PSS) will provide outreach to the community and direct contact to people both individually and in groups. The ideal candidate must have their Peer Support Certification (CPSW).

Our hours of operation are typically 8am to 4:30pm but this role may require flexible scheduling to accommodate the needs of the clients and community. This role is supported by the Chief Clinical Officer, Medical Team, and Outreach Team. The PSS will participate in scheduled weekly supervision to ensure they have support.

The Peer specialist will be expected to work with patients, potential patients, and community partners to engage patients in treatment in a non-judgmental way. They will need to participate with a team mentality and perform duties as needed by the clinics. Peer specialists will need to work together with other staff and local resources to meet the needs of patients seeking medication assisted treatment and other recovery resources.

Responsibilities and duties

  • Serve the clinic and patient needs both on site at the clinic and in the community
  • Provide a listening ear to patients in a non-judgmental way
  • Coordinate services with both internal and external sources
  • Advocate for patients
  • Documentation of all interactions with patients
  • Establish and maintain relationships with community agencies
  • Communicate both orally and in written with other professionals
  • Work as a team member
  • Manage relationships with community organizations
  • Basic record keeping
  • Exemplary customer service
  • Maintain confidentiality
  • Work some weekends and evening hours

Qualifications and skills

  • Motivation to support others in the recovery process and accept all pathways to recovery
  • Sensitivity to individual needs and show respect for a person’s independence and ability
  • Valid New Mexico Driver’s License and good driving record
  • Experience with or utilization of Medications for Addiction Treatment
  • Currently hold Certified Peer Specialist (CPSW)
  • Bilingual (English/Spanish) Preferred
  • Basic computer skills and software
  • Workplace policies and professionalism
  • Effective de-escalation techniques
  • Motivational Interviewing
  • High School Diploma or GED
  • Personal Experience with Substance Use Disorder
  • 2 years free of substances

Disclaimer for New Mexico:

This job description is intended to communicate a general representation of the duties assigned as a peer support specialist. Porch Light Health reserves the right to change or modify this job description according to the development and goals of the organization at any time. The incumbent is expected to uphold all modifications or changes.

Job Tags

Local area, Flexible hours, Weekend work, Afternoon shift,

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