Job Description

Position Summary:

We are seeking a dependable, detail-oriented, and highly organized Human Resources Assistant to support the daily operations of our HR department. This is an excellent opportunity for someone looking to build and grow a career in Human Resources while gaining hands-on experience in a dynamic, mission-driven environment.

The ideal candidate is a proactive multitasker who communicates clearly, works efficiently behind the scenes, and is passionate about supporting others. You’ll play a key role in ensuring our HR processes—especially onboarding, recruitment, and employee recordkeeping—run smoothly and consistently.

This position offers exposure to multiple HR functions, including compliance, employee engagement, and HRIS systems, making it a strong foundation for future advancement in the HR field. You’ll collaborate closely with experienced HR professionals and have the opportunity to contribute to process improvements and team initiatives.

Responsibilities:

• Coordinate interviews by managing supervisor availability, maintaining the applicant pipeline, and ensuring accurate scheduling and applicant tracking records.
• Conduct I-9 verification process for new hires at our headquarters in Baltimore.
• Review, approve, and upload new hire certifications and documentation into the HRIS system (Paycom), while also assisting with the organization and maintenance of existing employee records.
• Support the onboarding process by serving as a point of contact for new hires, responding to common questions, and providing guidance on required documentation and next steps, both in person and via email.
• Assist with orientation logistics, including preparing materials, supporting portions of orientation, and helping ensure a smooth and welcoming experience for new hires.
• Update internal HR trackers or spreadsheets (e.g., onboarding checklist, I-9 tracker, licensure logs).
• Help coordinate and support employee engagement initiatives, including team meetings, birthday recognitions, internal events, and community outreach activities.
• Respond to employee inquiries using approved templates and resources, addressing topics such as company policies, PTO, and general benefits information.
• Prepare and organize materials for onboarding and orientation sessions.
• Assist with compiling HR metrics or reports when requested.
• Maintain confidentiality and ensure compliance with all company policies and HR procedures.
• Support with other HR assistant tasks or special projects as assigned.

Qualifications:

• Demonstrates interest in building a long-term career within the Human Resources field
• At least ONE YEAR of Human Resources administrative experience
• Proficient in Google Workspace and Microsoft Office Suite; experience with HRIS platforms like Paycom is a plus
• Excellent organizational and time management skills 
• Meticulous Attention to detail
• Comfortable working independently 
• Efficient in a fast-paced environment
• Professional written and verbal communication skills
• Ability to maintain strict confidentiality and handle sensitive information with discretion
• Pleasant interpersonal skills and a customer service mindset when interacting with employees and applicants.

Benefits:

• Hybrid Schedule
• Paid Training & Development
• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance (company-sponsored)
• Disability & Supplemental Insurance
• 401(k) Retirement Plan (with employer matching)
• Employee Assistance Program (EAP) (company-sponsored)
• Employee Referral Program
• Tuition Discounts & Scholarship Opportunities (through university partnerships)

EEO Statement

BTST is an equal opportunity employer. We welcome all applicants regardless of race, color, religion, ancestry or national origin, sex, age, marital status, sexual orientation, gender identity, disability, or genetic information. Applicants needing reasonable accommodation for the hiring process may contact us at hr@btstservices.com .

BTST IS A
CARF-ACCREDITED LICENSED MENTAL HEALTH AGENCY
providing comprehensive programming and integrated care to children, teens, and adults throughout the state of Maryland.
We welcome clients to our modern and well-appointed clinics where we provide therapy, psychological evaluations, and medication management. Experience has taught us that many individuals seeking mental health services are frequently forced to receive treatment in clinics that are poorly maintained.
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Our mission is to become the leader and trail blazer in the health and social work fields by continuing to research, develop programing, and train tomorrow’s elite health care professionals to provide the best services to individuals, families and communities in need. We develop and strengthen our clients’ competencies in the core areas most important to their becoming healthy and productive members of their families and communities, including socialization, education and vocation. We work diligently to provide the best programming and evidence-based services to each client and their families.

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