Job Description

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

What is in it for you:

*benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana

• Premium preferred provider medical/drug/vision benefits at competitive prices*
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately* 
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
• Complimentary meals in our employee dining facility

Job Description

As a Recreation Attendant, you bring the energy, warmth, and aloha spirit to life by delivering fun, engaging, and authentically local personalized service to every guest enjoying our Beach and Pool facilities. You set the tone for unforgettable days in the sun—creating moments that feel effortless, joyful, and truly special.

What you will be doing: 

• Greet and engage guests with enthusiasm, positivity, and genuine hospitality while assisting with all guest needs, including but not limited to:
  • Issuing towels and chaise lounge covers
  • Assisting with chair lounge and Hale & Daybed set-up
  • Distributing snorkel gear, surfboards, boogie boards, flotation devices, and kayaks
  • Providing fun, friendly, and safety-focused instruction on the proper use of recreational equipment
• Keep the beach and pool areas vibrant, clean, and inviting by collecting used towels and removing debris throughout the day.
• Create memorable and feel-good guest experiences through warm, personalized, and energetic service in a luxury, fast-paced resort environment.
• Deliver a positive and lasting first impression by maintaining exceptional cleanliness, thoughtful set-up, and perfect ambiance at all times.
• Be knowledgeable and excited to share information about wellness offerings, recreation activities, and hotel features—enhancing each guest’s stay.
• Confidently upsell and promote wellness and recreation experiences in a natural, guest-focused way to maximize revenue while elevating enjoyment.
• Perform opening and closing side duties and set the beach and pool areas to brand standards with pride and attention to detail.
• Stay confident and calm by being well-versed in hotel fire, life safety, and emergency procedures.
• Represent the resort with professionalism by maintaining a polished appearance, positive attitude, and high personal hygiene standards.
• Jump in to assist with other reasonable duties as assigned by Hotel Management—always with a can-do attitude and a smile.

Qualifications

Your experience and skills include:

• A passion for sharing Hawaiian culture, stories, and island lifestyle with guests in a fun, engaging, and respectful way.
• Strong guest-service skills with the ability to anticipate needs while remaining calm, courteous, and positive at all times.
• Good reading, writing, and oral proficiency in the English language.
• Ability to speak additional languages is an asset; basic understanding of local language and ʻŌlelo Hawaiʻi is a plus.
• A collaborative mindset with the ability to work cohesively as part of a high-energy, supportive team.
• Highly detail-oriented, service-driven, self-motivated, and energetic with a natural sense of pride in your work.
• Ability to provide required State and Federal documentation to work in Recreation, including Tuberculosis clearance .
• Possession of a valid Driver’s License.
• Additional recreation-related certifications are an advantage, including Lifeguarding, First Aid, CPR, and AED .

Additional Information

Hourly Rate: $24.81 USD

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Our commitment to Diversity & Inclusion:  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit 

About Fairmont Hotels & Resorts:  At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

#LI-KK2

#AlohaOrchid

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