Job Description
Who We Are:
Galls, LLC is the largest and fastest growing supplier of uniforms and equipment to public safety
professionals with a national presence in more than 80 locations across the nation. With over
50 years in the industry, it is easy to see why. We are PROUD to Serve America’s public safety
professionals by providing the broadest selection of uniforms, equipment and solutions
combined with great customer service.
Job Summary:
While Galls is headquartered in Lexington, Kentucky this role may be performed remotely within the U.S. by candidates who can work Eastern Time Zone hours. The Site Merchant is a pivotal role within our organization, responsible for shaping the
customer journey and enhancing the online shopping experience. This position oversees various
aspects of digital product management, including product onboarding accuracy, visual
merchandising, product content strategies, and campaign planning and execution. The Site
Merchant will drive impact and innovation to create a seamless online shopping experience
that supports the success of our eCommerce business.
This role requires a high level of collaboration with the merchandising division to optimize our
onsite assortment, ensuring competitive pricing on key items and that digital creative
effectively showcases products to motivate consumer purchases. In this role, you will lead the
holistic content strategy by leveraging trends and customer insights to create a cohesive
narrative that enhances the customer experience. You will manage the product and brand
launch calendar, oversee site functionality including navigation, hierarchy, search, and browse
features, and facilitate new product onboarding. Identifying key brand stories and defining the
storytelling roadmap will be essential, as will enhancing brand discovery through effective use
of taxonomy and search functionalities. You will also be responsible for managing the short-
term and long-term site merchandising strategy for seasonal campaigns and events, translating
assortment strategies into actionable site strategies and experiences.
Your responsibilities will include driving campaign strategy, planning, and execution, providing
insights to Merchant partners based on historical campaign performance and customer
behavior to inform future strategies. You will execute campaign activities within agreed
timeframes and quality levels, offering feedback on campaign effectiveness. Additionally, you
will leverage data and analytical insights to set goals, measure success, and refine the strategic
content mix. Monitoring site health through the development of metrics and dashboards will be
crucial, as will advising internal teams to improve processes and identify opportunities for best
practices. You will also focus on operational excellence, developing workflows and processes
that enhance team capabilities and performance.
What You’ll Do:
- Drive the holistic content strategy using trends and customer insights.
- Oversee the product/brand launch calendar and site functionality.
- Identify key brand stories and define the brand's storytelling roadmap.
- Manage the short-term and long-term site merchandising strategy for seasonal
campaigns.
- Drive campaign strategy, planning, and execution.
- Provide insights to Merchant partners on historical campaign performance.
- Execute campaign activities within agreed timeframes and quality levels.
- Leverage data and analytical insights to set goals and measure success.
- Develop site metrics and dashboards to monitor site health.
- Advise and partner with internal teams to improve processes and identify opportunities.
- Create and help scale best-in-class workflows and processes.
What You Bring:
- 3-5 years of experience in fast-paced eCommerce environments in site merchandising.
- 3-5 years of experience in category management or merchandising for a pure play.
- Strong understanding of online shopping behaviors and customer needs.
- Ability to use data and insights for informed decision-making.
- Focus on operational excellence and identifying opportunities for improvement.
- Strong leadership and influence skills to create impact through partnership.
Nice-to-haves
- Experience with digital marketing strategies.
- Familiarity with eCommerce platforms and tools.
- Knowledge of SEO best practices for product visibility.
What We offer:
- Excellent medical/dental and vision coverage— Eligible 1st day of the month after start date
- 401(k) retirement plan with company contribution (because you will retire someday)
- Flexible benefits—choose what you like, ignore the rest
- Generous employee discount
- Vacation and Personal Time
- Paid Holidays
- Tuition reimbursement
- Daily Pay; up to 50% of your pay
Galls is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. If you need
accommodation for any part of the employment process because of a medical condition or
disability, please call Human Resources at 859-266-7227 with the nature of your
accommodation request and include the Galls location and the title of the job opening
Job Tags
Daily paid, Temporary work, Seasonal work, Remote work, Flexible hours,